rock*’s tech corner

This post outlines the process of enabling disabled Outlook Addins using Outlook Disabled Items applet.

Not long ago I posted the article “Outlook 2003 Out of Office Assistant Error: The command is not available. See the program documentation about how to use this extension” which discussed how to enable the disabled Outlook Addin (in this case the Out of Office addin) via the Registry.

Basically it was a matter of launching the Registry Editor (regedit) and crawling to find the entry to delete.

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This posts investigates the ActiveSync error: “Active Sync encountered a problem on the server. Support code: 0×86000108″. This post consists of what causes the ActiveSync support code: 0×86000108 error, the work around and the permanent fix.

The Cause of ActiveSync support code: 0×86000108:

From Microsoft KB this error is caused by the following: “Microsoft Office Outlook 2007 changes the alert message from the IPM.Note type to the IPM.Sharing type. Additionally, Exchange ActiveSync does not support the IPM.Sharing message type. Therefore, the Windows Mobile based-device cannot synchronize the alert message from Exchange 2003. “

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