When providing support to our staff the common practice is to remotely login to the workstation using
TightVNC.
TightVNC is an invaluable tool because it allows our support staff to quickly resolve issues at first point of contact without the need to leave their desks.
Since upgrading to Microsoft Office 2007 this have been major support issues due to the drastic change in the Office interface with the introduction of the Ribbon menu.
Additionally the new Microsoft Office Button was introduced to replace the standard File Menu button.
Microsoft Office Button - Click to Enlarge
The Microsoft Word, Excel and Powerpoint Options Dialog box has been relocated under the Microsoft Office Button.
Word Options Dialog box - Click to Enlarge
Excel Options Dialog box - Click to Enlarge
Powerpoint Options Dialog box - Click to Enlarge
Through Tight VNC you cannot click on the Microsoft Office Button which causes issue when our support staff need to get into the Microsoft Word, Excel and Powerpoint Options Dialog Box.
The Work Around
We discovered that using the standard Microsoft Office 2003 keyboard shortcut brings up the Options Dialog box for Microsft Word, Excel & Powerpoint 2007 through VNC.
Keyboard Shortcut: Alt+T+O ( O for Orange)
Tip: You may need to hold onto Alt+T and press O several times.
Additional Microsoft Keyboard Shortcuts
- Keyboard shortcuts for Microsoft Office Word
- List of keyboard shortcuts for Microsoft Word 2002, Word 2003 and Word 2007
- Changes to keyboard shortcuts in Microsoft Word 2007
For those who have similar support approach I hope you find this tip useful. In general this a handy keyboard shortcut to know to quickly open the Options Dialog box.
Please provide comments below.
Related posts:
Thank you!
—————————————
signature: buy danazol