How to set Outlook to auto resolve from the GAL before the Outlook Address Book

Set Outlook Address Book order when used in a Microsoft Exchange environment

Before posting How to force Outlook to auto resolve a name from the GAL I should’ve covered how to set the address book order Outlook looks at when auto resolving a name entered in the To: field.

Outlook can auto resolve a name in the To: field using the following address books:

  1. Global Address List (GAL) – when Outlook is used in a Microsoft Exchange environment
  2. Outlook Address Book

Typically in a Microsoft Exchange environment you would like to set Outlook so that it quiries the GAL first when auto resolving for a recepient.

To do this you will need to follow these steps:

  1. While in Outlook click on Tools->Address Book… or use the keyboard shortcut CTRL+Shift+B
  2. From the Address Book dialogue box click on Tools->Options…
  3. Under the heading “When sending mail, check names using these address lists in the following order”
  4. Use the Up arrow to move the Global Address List (GAL) address book.
  5. Click OK to confirm the changes.

Conversly if a user has a large number of entries on their Outlook Address Book you can place “Contacts” first on the list to auto resolve names from their contacts list first before the GAL. This situation is common to our upper level managements were they can easily over a thousand entries on thier Outlook Address Book.

Related posts:

  1. How to force Outlook to auto resolve a name from the GAL
  2. Lotus Notes to Microsoft Exchange Migration: How to Transfer Lotus Notes Contacts to Outlook
  3. Use Outlook Activities to keep track of contact communications
  4. Lotus Notes Type-ahead vs Outlook Auto name checking
  5. Quickly find user availability using Outlook Free-Busy to set up an appointment

One comment

  • 1
    June 24, 2010 - 7:21 pm | Permalink

    That was exactly what I was looking for. You have done a wonderful job communicating your message. Keep up the great job.

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