Mar
19
2008
Outlook 2003 Out of Office Assistant Error: “The command is not available. See the program documentation about how to use this extension”
I recently came across the following error message when one our users attempted to enable their out of office message in Outlook 2003:
Out of Office Fix
To fix this problem you will need to perform the following:
Shut down Outlook and open Windows Registry via Start->Run->regedit
Then find the following node:
HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0OutlookResiliency
Export the entry key listed under this node(just in case) and then Delete afterwards.
Relaunch Outlook and you should be able to set the Out of Office.
If you found this how-to article useful please comment below.
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[...] long ago I posted the article “Outlook 2003 Out of Office Assistant Error: The command is not available. See the program doc… which discussed how to enable the disabled Outlook Addin (in this case the Out of Office addin) [...]
Worked great!
Our IT guy couldn’t figure it out…
But this worked!
Worked perfectly. I now have a happy end user.
You guys are awesome… thanks for the help. It worked perfectly and I am able to be “out of the office” again.
Thanks a lot. Problem solved!
Worked like a charm. Thanks!
@Visitors, glad to help!
Thanks guys! That worked and was very easy.
Steve, thanks for the feedback
None of the solutions fix this problem in our company…
@Roman - check if Outlook disabled the addin. You can do this by following the steps on this post:
http://roqu3.com/how-to-enable-disabled-outlook-addins-the-easy-way/
i have the same problem with out of office assistant.
there isnt in registry the resilence key.
what i can do to work the out of office assistant?plz answer me it is emergency.
sorry.i have tried to disabled from the help on outllok but there isnt something to disabled.thanks a lot
this works great.
@zz: if you’re certain the issue is not caused by the resilence key, you could try re-creating your user profile under Windows XP: C:\Documents and Settings\.
Please only do this if you’re confident.
Basically here are the main steps to try:.old. Then reboot.
1. Back up all important data (inlcuding Outlook files e.g. outlook.PST) under C:\Documents and Settings\
2. Rename current user profile on C:\Documents and Settings\ to
3. Re-login onto your system using the same username and a new profile will be created for you automatically. Set up Outlook and test the Out of Office Assistant.
Another quick way to set your Out of Office is by using Outlook Web Access. You may only have this alternative if you’re set up with an MS Exchange environment e.g. your work email.
I had a problem with my ms outlook 2003, my out of office was disabled. But by the help of this site i managed to get it going. Keep up the good work. Thank you
I tried removing Resilience file from the Regedit but it did not work, so I checked the disabled items on Help->About Microsoft Office outlook and I enabled a file that was in there and out of office worked.
Hey that fix worked great!!! Thanks!
Thanks this works great.
Thank you very much ! that Fix Worked great !
Thanks a lot. It solve my problem.
Muito bom, mais um usuário feliz.
Yes! Yes! YES! *punches fist in the air*
Brilliant result. It worked a treat. Many thanks for this.
click on Help on microsoft outlook page. then click on disabled items and enable the option in the white tab. restart the outlook. it will work good with out of office assistant.
Awesome! The fix worked like a charm.
It worked for me once I enabled add-in from help->about MS office outlook.
Thanks for your solution through windows registry as well which was my second option to try in case I get fail in my first try.
Amazing, it worked for me, thanks man!
Thanks. It worked.