Use Outlook Activities to keep track of contact communications

Note: Outlook Activities only available for Outlook 2003 and Outlook 2007 but not for Outlook Express.

Ever wonder if you sent that all important email to a client but couldn’t remember exactly when you sent it. The natural action would be to fire up a search in Outlook, wait for the search to return the results and then analyse search results.

There is much quicker method to track your communications with your clients using Outlook Activities.

Outlook Activities is not a commonly used feature of Outlook but it’s quite handy when used extensively. To utlise this feature you must have each contacts in your Outlook Address Book. Outlook Activities does not track your communications to entries in the Global Address Lists(GAL). To track any communications between you and users in the GAL you must add these users into your Outlook Address Book.

Step One: To enable Outlook Activities go to your Outlook Address Book, select a contact and press the Activities button:

Outlook Activities button displays communications

Step Two: Under the contacts dialogue box click on the Show: drop down list if you wish to filter the communications type.

The communications types are shown below:
Outlook Activities drop down list

Step Three: Wait for Outlook to return the results and from the list you can double click on the entries to open the item.

Displaying contact communications in the Outlook Activities form

Outlook Activities is certainly a powerful tool that is recommended for all users.

Related posts:

  1. How to set Outlook to auto resolve from the GAL before the Outlook Address Book
  2. Lotus Notes to Microsoft Exchange Migration: How to Transfer Lotus Notes Contacts to Outlook
  3. How to Create an All Documents view in Outlook
  4. How to force Outlook to auto resolve a name from the GAL
  5. Lotus Notes Type-ahead vs Outlook Auto name checking

2 Comments

  • 1
    June 10, 2009 - 10:26 am | Permalink

    we are using Outlook 2007. It takes too long to show up the results in Activities window. This definitely needs to work faster to use effectively.
    Lewis

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